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Love Notes

Miracle Worker

Hi Casey

I have been telling everybody that there is only one word (well two actually) to describe you miracle worker!

The fact that you were able to secure a housing loan for me when my company was showing a healthy loss for the financial year was a miracle. I have clients who are Mortgage Brokers and I doubt whether they would have even taken me on, let alone achieved that result. To say it wasn’t easy, would be an understatement. People who have their own business seem to always be at a disadvantage. Your knowledge of what was required and what was possible, and your dogged determination to see this deal done got us over the line.

I can’t thank you enough and the success of the finance made a huge improvement to my circumstances. I’m in the house now and am pushing forward with the renovations.

This is the second deal with you and I’m sure there will be many more. Wishing you the success you deserve,

Best Regards,

Steve Barry

Supreme Customer Service

Dear Casey

Please pass this onto your Supervisor; CEO or whoever you deem fit

I would like to commend Casey Sorrell for her supreme customer service; I have in past and during my 18 years of managing businesses from farms to migration dealt with a considerable amount of professional people and numerous finance brokers and I am so happy that I was referred by a family friend and colleague to Ms Sorrell. It is a breath of fresh air when I ask her for anything she responds; When there is a confusion about paperwork or loans her explanation; her attention to detail is beyond reproach. I see adverts on the television from the major banks promoting their services and what they can do – I have a better solution for everyone; if you need to understand finance how to get the best from your banking or financial needs then Ms Sorrell is what she professes to be a Finance Specialist. You are an outstanding individual and I am so comfortable in dealing with you that I just want everyone to know that needs to know.

Thank you sincerely Casey

Regard Lesley Smith

Affordable solutions, friendly outgoing personality

Dear Tracey

5 years ago we approached Tracey-Lea Gilbert at Diversifi seeking financial solutions and guidance. Not only has Tracey continually provided affordable solutions and the best deals in town, her friendly outgoing personality, professionalism and expertise keep us returning time after time to fine tune our finances, placing us in a more comfortable and prosperous financial position. We are very grateful for the time and effort Tracey has put in with us and we will continue to recommend her in our networking circle.

Tony & Nichole Marchesani

In-depth knowledge

Dear Rose,

We have used Rose’s services twice when we have moved home, and once when we were restructuring our mortgage.

Her in-depth knowledge and professionalism means that we will always go to Rose in the future for any of our financing needs.

I can’t recommend her highly enough.

James Leighton Davis

Friendly, personal and professional service

Dear Mandy,

I would like to sincerely thank you for the friendly, personal and professional service you provided to me in relation to sourcing a home loan.

You are extraordinary and unique in your approach, your understanding of what I wanted to achieve, along with your trustworthy nature and outstanding advice made me feel comfortable and supported every step of the way.

You were able to source a home loan to meet my needs and my budget. The transaction was completed with minimum fuss and disruption to my daily life making for a smooth, stress free process.

I cannot praise you highly enough for the exceptional service and timely communication of keep me informed during the course of obtaining a home loan.

The positives didn’t stop there, after the home loan was established, you value added with genuine interest by following up to ensure that I was comfortable with the final outcome and offered further support if I needed it. I am extremely happy with the final outcome which has met my needs and budget. I have no hesitation in recommending you to anyone that requires financial services.

Thank you Mandy, it was a real pleasure working with you.

Kind regards

Cathy Bullock

Excellent Performance

Dear Ashleigh,

Ruth and I would like to thank you for your excellent performance before, during and after the purchase of our new family home. Over our past purchase experiences, we can clearly state that you have surpassed your competitors by some considerable margin. As we both work in demanding jobs with long hours, it was refreshing to discover that you were covering all the bases for us and maintaining the momentum with our purchase. The reason behind the process being smooth and trouble free was because of your professionalism and attention to detail. You never made promises you did not keep and you always responded to communication promptly with clarity.

Ruth and I would not consider using anyone other than your good self to handle our affairs and would insist on our family using you and recommend to any individual considering purchasing a house, whether they are experienced or new house buyers.

The very warmest regards,

Andy Strong

Very friendly and helpful


It has been a pleasure to have had you as our broker, as you have helped us through all of the issues that we had to get our own home. Your friendly and helpful approach to any question that we had put us at ease.

Having the knowledge that you are there for us even after we have moved in, is such a relief. I would not have any hesitation in pointing other people in your direction for any finance brokerage services they may require.

The staff at Diversifi are always very friendly and helpful any time we have called or dropped into the office.

Again, thank you for all you have done, from our very first meeting to us being able to move into our first home.

Kindest regards

Rob and Marion Dittmer

Fast finance approval

Hi Ashleigh,

We are very, very happy with the fast unconditional Finance Approval.

It wouldn’t have been possible without your expertise and assistance.

We really appreciate it and are impressed with your professionalism.

Thank you so much for your help.

We look forward to continue to work together.

Kind regards,

Sjef & Trudy

Just a simple thank you very much, for being such a darling and helping us through the monumental task of acquiring our own home. Stay blessed!!!

Os and Niki

Helpful and Motivated

Duy was very helpful and motivated in getting me a great rate with my preferred institution. I would highly recommend him to other self-employed professionals.

Andrew Sykes
Barrister & Trade Marks Attorney

Service Highest Standard

I found Duy’s service and professionalism to be of the highest standard. His focus and drive to help me achieve my financial goals was both refreshing and gratifying. I would recommend Duy to anyone looking for first rate, result based and personal assistance.

Richard Lancaster

Invaluable expertise

“Leanne has been instrumental in helping my partner and I obtain finance for our first home. For us who had no experience in applying for finance, Leanne’s expertise has been invaluable. Leanne has provided a fantastic service by being responsive, thorough and has assisted us through the entire process. Applying for finance has been an easy experience for us knowing that we have someone that we can trust looking out for our best interests. I look forward to continue working with Leanne and highly recommend her for anyone who is seeking finance.”

Gavin O’Neill

Seamless and stress free

Dear Leanne

Being first time investors in the rental market we were impressed by Leanne’s very competent and professional manner in which she made the whole experience seamless and stress free. Leanne was forthcoming with excellent information. We highly recommend Leanne and the team.

Thanks Leanne!- Peter and Maureen Overwheel

Above and beyond

Hi Leanne,

Just a quick note to say “Thanks for the above and beyond” help you have given us so far. You may well see what you do as normal, but having seen what others in your industry do (or don’t do) it’s pleasing for us that we have found you. I can’t list everything but with you liaising with the bank and builders, chasing them and keeping us informed has been a huge weight of our shoulders.

We are now excited about the future where previously we were apprehensive, mainly because we are relatively new to the Australian structure and your guidance and ability to explain things in a way we can understand has made our new home build so simple on the finance front. Our partnership with you also gives us confidence in moving forward into another investment especially as the first one went so smoothly for us.

Thanks again for your support, guidance and ability to communicate the right information in a timely manner in a language we understood.

Kind Regards

Alan & Lynne